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Eligibility: This competition is open to UK residents aged 18 and over. Employees of Yorkshire Spa Retreat and their immediate family members are not eligible to enter.
How to Enter: Entry is via the website form only, as specified in the competition announcement. Only one entry per person is permitted.
Competition Period: The competition begins at 9:00 AM on 1st December 2024 and ends at midnight on 20th December 2024. Late entries will not be accepted.
Prize: One winner will receive a Festive Tipple Hamper, filled with seasonal treats and festive drinks. The contents of the hamper may vary from the image displayed.
Prize Collection: The winner must collect the hamper from Yorkshire Spa Retreat, Helmsley, within 14 days of being notified. If the hamper is not collected within this period, it will be donated to charity. Delivery is not available.
Winner Selection and Notification: The winner will be selected at random from all eligible entries within 48 hours of the competition closing. The winner will be notified by email or phone and must respond within 5 days to confirm collection. If the winner does not respond within this time an alternative winner will be selected. If after two winners are selected, arrangements are not made to confirm collection, the hamper will be donated to charity
Publicity: By entering the competition, participants agree to have their name and/or image used in any promotional material related to the competition if they win.
Data Protection: Personal information provided by participants will only be used in accordance with Yorkshire Spa Retreat’s privacy policy and will not be shared with third parties.
General: Yorkshire Spa Retreat reserves the right to cancel, amend, or withdraw the competition at any time without prior notice. The decision of Yorkshire Spa Retreat in all matters relating to the competition is final, and no correspondence will be entered into.
Acceptance of Terms: By entering this competition, participants agree to be bound by these Terms and Conditions.
For any additional questions regarding the competition, please contact Yorkshire Spa Retreat: 01439 413102, info@yorkshire-spa-retreat.co.uk
Eligibility
Booking Details
Included in the Offer
Guided Tour Participation
Refund Policy
Cancellations and Rescheduling
General Terms
VIP Tour Experience Day
Privacy Policy- By participating in this offer, you consent to Yorkshire Spa Retreat contacting you via email or phone regarding your booking and ownership opportunities.
Liability- Yorkshire Spa Retreat is not responsible for any loss, damage, or injury incurred during your stay, except where such liability cannot be excluded by law.
For more details or assistance with your booking, contact Mark at 07375 593811 or email: Mark@yorkshire-spa-retreat.co.uk.
By booking this Exclusive Ownership Experience, you agree to these Terms and Conditions.
Enjoy two for one cocktails, from the selected menu as displayed on our website. Offer available every Wednesday and Friday, 5pm- 7pm. When you purchase two cocktails, the cheapest will be free.
This 2 for 1 cocktail offer cannot be used in conjunction with any other offer, discount or promotion. The Dome reserves the right to alter or withdraw this offer at any time.
Enter for a Chance to Win an Ownership Experience at Yorkshire Spa Retreat!* The prize package includes:
• Live the Ownership Lifestyle with a 7-night stay in a Luxury Lodge featuring amenities such as a Hot Tub, Outdoor Kitchen, and more! The Luxury Lodge will be selected by Yorkshire Spa Retreat from our available range, and includes a maximum occupancy of 4 guests. This is a 7-night self-catering lodge. Dog-friendly accommodation is subject to availability.
• Enjoy unlimited Luxury Spa access throughout your stay (for guests aged 16 and over), for up to 4 guests. Spa access includes use of our full outdoor spa facilities including our Wild Swim Pond, Hydrotherapy Pool, Herbal Steam Room, Sauna or Salt Chamber, and relaxation in our Spa Dome and Lounge.
• Relax with the ultimate Retreat Spa Day Package included for all guests. The Spa Retreat package is a one-day experience in our spa for up to 4 guests and includes one 60-minute treatment from our most luxury 'signature' treatment range rich with our pure honey products. Surrender to the calm of our spa facilities for six hours and treat your taste buds with a 2-course lunch, with a cold glass of Prosecco to top it all off.
• Indulge in delicious dining at The Dome Restaurant & Bar. This includes 1x two-course dinner from our A La Carte menu, for 4 people, including two bottles of wine for the table.
• Explore the local area with Free E-Bike Hire*. Your prize includes a one-day bike hire for 4 people.
The competition opens on 20th April, 2024, and closes on 31st December, 2024. The winner will be announced within 14 days of the closing date. The prize must be claimed and booked within 28 days, and is valid for arrival up until 30th November 2025.
The competition is open to participants aged 18 and over.
The prize is non-transferable and cannot be exchanged for cash.
The winner will be drawn at the end of 2024 and will win an Ownership Experience to be enjoyed in 2025.
The prize is for 4 people, is subject to availability, and blackout dates may apply.
Transportation to and from Yorkshire Spa Retreat is not included.
By entering the competition, participants agree to be bound by these terms and conditions.
This competition will run throughout the year and will be promoted at various events and shows.
The promoter reserves the right to amend or cancel the competition and its terms and conditions at any time without prior notice.
All luxury lodge holidays are booked via our partner Hoseasons under the terms and conditions as stated on their website.
Please see: Hoseasons booking Terms and Conditions
We’re delighted to welcome you to Yorkshire Spa Retreat and want to ensure your stay is as enjoyable and relaxing as possible. To help maintain the serene atmosphere and ensure the safety of all our guests, we kindly request your cooperation in adhering to our park rules. These guidelines are designed to create a harmonious environment for everyone to unwind and make the most of their time here. If you have any questions or need assistance, our friendly staff will be more than happy to help.
Please see: Our Park Rules
However, we understand we may not always get it right. In the unlikely event that our guests may feel it appropriate to make a complaint, the following outlines the Yorkshire Spa Retreat procedure and policy.
COMPLAINT PROCEDURE: LUXURY LODGE HOLIDAY GUESTS
All luxury lodge holidays are booked via our partner Hoseasons under the terms and conditions as stated on their website. Any queries should be raised initially with the Hoseasons team. Please see: Contacting Hoseasons
COMPLAINT PROCEDURE: SPA & RESTAURANT GUESTS
Our Yorkshire Spa Retreat team will ensure that your visit with us is as relaxing as possible, and will look after your needs throughout your visit, so if you do have any queries with regards to you experience with, we would kindly recommend that you have a chat with our Guest Experience Team, who will always be happy to help. Our friendly team will seek to rectify your query immediately and ensure we get your experience right back on track. However, if for any reason this is not possible, they will escalate any issues raised to the park Owners who will review your query.
Guests wishing to escalate matters in writing should do so by contacting the park Owners (marked FAO Yorkshire Spa Retreat Owners) via post or email, directing to the address below:
In writing to:
FAO Yorkshire Spa Retreat Owners
Yorkshire Spa Retreat, Gale Lane, Nawton, York, YO62 7SD
By phone:
Call 01439 413102, Monday to Friday, between 9am – 5pm. Email: info@yorkshire-spa-retreat.co.uk
Please provide us as much information about the matter as possible:
If we are unable to resolve the matter immediately, we’ll send an acknowledgement of receipt of the query/complaint (via post or email) within 5 business days.
If we require more information, we will get in touch with you via your preferred means of communication. Our guest resolution target is within 28 working days of us receiving your query/complaint and we will certainly provide you as a minimum a progress update within this timeframe.
If for whatever reason this is not possible, we will contact you to explain the reasons why and let you know how long our investigations are likely to take.
Yorkshire Spa Retreat is fully committed to providing our guests with excellent service; including when our guests make a complaint.
We are committed to treating you fairly and transparently, and to dealing with your concerns as quickly as we can. If you would like to speak to someone about our complaints procedures, or the way we have handled a complaint, please give us a call 9am to 5pm, Monday to Friday, on 01439 413102 and we will do our utmost to resolve your complaint.
Discounts and special offers may be made in conjunction with our published prices. The cost per holiday, after any discounts, may vary by arrival date and accommodation type. All discounts and special offers are subject to availability and may be withdrawn without prior notice. Special offers cannot be combined with any other discount or promotion and will only be honoured if mentioned at the time of booking. The price confirmed at the time of booking is the price you will pay, discounts cannot be applied retrospectively. Only one offer per booking.
*Terms and conditions apply. Yorkshire Spa Retreat presents Luxury Lodge Owner Programs starting from £34,380* refers to The Brambles (see list below). The Owner Programs involves a 1/4 share, providing 70 nights a year in one of 4 Luxury Lodge Models:
* Pet-friendly options are available on selected lodges
Pricing and Savings: Prices start at £34,380*, £47,980*, £57,580* and £78,590* respectively. The term "Save £103,104*" refers to the cost difference between Full Ownership of The Brambles and a 1/4 share Owner Program. The term "Save £143,940*" refers to the price variance between Full Ownership of The Elders and a 1/4 share Owner Program. The term "Save £172,140*" refers to the price variance between Full Ownership of The Mulberries and a 1/4 share Owner Program. "Save £235,770*" refers to the price variance between Full Ownership of The Damsonsand a 1/4 share Owner Program. Prices exclude the annual Site Fee, an additional cost. Complete details regarding the Site Fee and related services are available upon request.
Prices are accurate as of October 17, 2023, and are subject to change. The annual Site Fee is not included in the Owner Program price. Yorkshire Spa Retreat reserves the right to make changes to the Owner Program, lodge specifications, and associated fees, with updates communicated on this page. Owners are allocated 70 nights per year in their designated lodge. Additional usage, full Owner Program terms, and adjustments to the Owner Program is subject to terms outlined in the comprehensive agreement.
Owner Programs, and specific lodge shares, are subject to availability. Contact Yorkshire Spa Retreat for the latest information on lodge availability and ownership options via our Owner Manager, Mark Godley, on Mark on 07375 593811, Mark@Yorkshire-Spa-Retreat.co.uk
For an in-depth understanding of the Luxury Lodge Owner Programs, including terms, conditions, and additional information, kindly request a brochure or Book a VIP Ownership Tour at Yorkshire Spa Retreat.
*Terms and conditions apply. Yorkshire Spa Retreat presents Luxury Lodge Owner Programs starting from £19,990*. This is a Shared Ownership with 1/8 share, providing 35 nights a year in The Brambles luxury lodge, a 2023 Lakewood lodge, 42x14ft, 2 bedroom model, featuring an external garden, kitchen, pergola, and decking system.
* Pet-friendly options are available on selected lodges
Prices are accurate as of June 20, 2024, and are subject to change. The annual Site Fee is not included in the Owner Program price. Yorkshire Spa Retreat reserves the right to make changes to the Owner Program, lodge specifications, and associated fees, with updates communicated on this page. Owners are allocated 35 nights per year in their designated lodge. Additional usage, full Owner Program terms, and adjustments to the Owner Program is subject to terms outlined in the comprehensive agreement.
Owner Programs, and specific lodge shares, are subject to availability. Contact Yorkshire Spa Retreat for the latest information on lodge availability and ownership options via our Owner Manager, Mark Godley, on Mark on 07375 593811, Mark@Yorkshire-Spa-Retreat.co.uk
For an in-depth understanding of the Luxury Lodge Owner Programs, including terms, conditions, and additional information, kindly request a brochure or Book a VIP Ownership Tour at Yorkshire Spa Retreat.
*Terms and Conditions apply. Minimum purchase price threshold of £34,380 applies. For each successful owner referral leading to the purchase of a holiday home ownership - Retreat membership package, you will be rewarded with £500 in cash. To qualify for this promotion, please ensure that you complete the referral form and submit it to our reception or sales team. In the case of direct enquiries initiated by your friends or family, kindly ask them to inform our Reception/Sales team about the referral before attending their site visit with us. The owner Must refer the potential buyer prior to the initial site visit, referral claims after a site visit will not be valid. A site visit refers to the initial sales appointment with our team on park. After the sale is completed and your referral receives approval from the Yorkshire Spa Retreat Sale Team, the £500 reward will be deposited into your bank account within 30 days.
Please note that the £500 cash referral reward will not be issued if the purchaser is already known to Yorkshire Spa Retreat through other sources. The referral payment will be disbursed only upon the full completion of the holiday home sale. This offer is valid from September 15, 2023, to September 14, 2024, only. Should you require additional information, please feel free to reach out to any member of our team or visit our reception to collect your referral form. Yorkshire Spa Retreat reserves the right to modify, adjust, or terminate this promotional offer at its discretion, at any time.
*Terms and Conditions apply. We’re offering our holiday guests a full refund on your existing holiday booking (to the maximum value of £1,000) when you buy a new holiday home via our Retreat Membership plan at Yorkshire Spa Retreat, Nawton, YO62 7SD. Offer is available to new customers only and may be subject to change or be withdrawn at any time without notice. To qualify for this offer, the holiday home purchase must be completed within 90 days of your holiday departure date. Offer is not valid in conjunction with any other offer.
*Terms and Conditions apply. The 10% off offer is exclusively available to Yorkshire Spa Retreat holiday home owners who are current Retreat Membership/Owner Program holders. Owners can benefit from 10%off the following products and services at Yorkshire Spa Retreat:
10% off Spa Treatments.
10% off food at The Dome Restaurant & Bar (offer excludes drinks).
10% off Yorkshire Spa Retreat experiences, including Land Rover Experiences & E-bike Hire.
This offer is subject to availability and may be limited during peak periods or special events. Owners must book in advance and purchase the eligible products or services directly from Yorkshire Spa Retreat to receive the discount. The offer is not transferable to non-owners or other individuals.
Yorkshire Spa Retreat reserves the right to retract this offer at any time without prior notice. This offer does not apply to alcoholic or non-alcoholic beverages at The Dome Restaurant & Bar. The discount cannot be combined with any other ongoing promotions or discounts.
Yorkshire Spa reserves the right to modify or amend these Terms at its discretion. Any changes will be communicated to Owners as soon as possible. The offer is non-transferable and has no cash value.
*Terms and Conditions apply. We’re offering our local businesses the chance to offer your customers a 10% discount at Yorkshire Spa Retreat, and in return for promoting us we'll enter you into our quarterly prize draw to WIN a meal for two at The Dome Restaurant & Bar!
By simply writing your business name on the back of the leaflets, you can help your customers receive a fantastic 10% discount on spa treatments at our luxury spa, and food at The Dome Restaurant & Bar, located within Yorkshire Spa Retreat. Moreover, to express our gratitude for your support, we will enter all received leaflets into our quarterly draw to give you the chance to win a delightful meal for two at The Dome Restaurant.
By participating in this partnership, you not only provide your customers with exclusive benefits but also demonstrate your commitment to enhancing their experiences in the local community. It's a win-win situation for all involved, as our collective efforts can drive footfall and foster a sense of community spirit.
The prize is a two-course meal for 2, and a bottle of house wine, at The Dome Restaurant & Bar. Meals can be chosen from our A La Carte Evening menu. The bottle of house wine can be exchanged for 4 house drinks (wine, beer, lager, soft drinks, or hot drinks).
To enter, your customers need to hand in the leaflets to Yorkshire Spa Retreat, to receive their 10% off, we will then store all leaflets and draw a winner at random once a quarter. Our next Draw will take place on 31st October 2023 & 9th January 2024. Winners will be notified within 7 days of the draw and have 3 months to redeem their prize. The prize is not transferable, re-saleable or exchangeable. There is no cash alternative. In the event of unforeseen circumstances, the Promoter reserves the right to offer alternative prizes of equal or greater value.
We’d love to keep you updated on our exciting plans including new menus, spa experiences, holiday stays, and lodge ownership at our retreat.
Sign up for our newsletter and we’ll keep you in the loop.
Find us at Yorkshire Spa Retreat, Gale Lane, Nawton, York, YO62 7SD
Call us on 01439 413102.
Luxury in York Limited. We are registered in England and Wales.
Company Number: 10696077. VAT Number: 334607411.
